Data Protection & Privacy

Privacy Policy – sp718 | How We Protect Your Data in Pakistan

Your privacy matters to us at sp718. This Privacy Policy explains exactly what personal information we collect when you use the platform, how we use it, who we share it with, and the rights you have over your own data. We have written this in plain English so it is easy to understand — no confusing legal jargon where we can avoid it.

Last Updated: 1 July 2025  |  Language: English (en-PK)
sp718

🔍 Privacy at a Glance

The six most important things Pakistani sp718 players should know about how their data is handled.

Your Data Stays Yours

sp718 does not sell your personal information to advertisers, data brokers, or any third party for commercial purposes. Your name, CNIC, mobile number and betting history are used only to operate your account and keep it secure.

256-Bit SSL Encryption

Every connection between your device and the sp718 platform is encrypted using industry-standard 256-bit SSL — the same technology used by Pakistan's major banks. Your login credentials, payment details and personal data are never transmitted in plain text.

JazzCash & Easypaisa — No Stored Card Data

sp718 processes payments through JazzCash, Easypaisa, NayaPay and other Pakistani payment platforms via secure API connections. No full card numbers or wallet credentials are stored on sp718 servers at any point.

Limited Internal Access

Access to your personal data within sp718 is restricted to staff who need it to perform their job — such as customer support, payments processing and fraud prevention teams. Access is logged and reviewed regularly.

Right to Erasure

You can request deletion of your personal data from sp718 systems at any time, subject to our legal obligations to retain certain records (such as transaction history for anti-money laundering purposes). Erasure requests are processed within 30 days.

Marketing Is Always Optional

Promotional emails and SMS messages from sp718 are only sent if you opt in. You can unsubscribe from marketing communications at any time through your account settings or by emailing support@sp718.ws — and we act on it immediately.

01 Who We Are

sp718 is an online sports betting and casino platform operating at sp718.ws, built specifically for players in Pakistan. When we refer to "sp718", "we", "us" or "our" throughout this Privacy Policy, we are referring to the operator of the sp718 platform and all services offered through it.

sp718 acts as the data controller in relation to the personal information you provide when registering and using the platform. This means we determine the purposes and means of processing your personal data, and we are responsible for ensuring that processing is carried out lawfully, fairly and transparently.

If you have any questions about this Privacy Policy or about how sp718 handles your personal data, the best way to reach us is at support@sp718.ws. We respond to all privacy-related queries within five business days.

02 Data We Collect

sp718 collects only the personal data that is genuinely necessary to operate your account, process your transactions, and comply with applicable legal and regulatory obligations. We do not collect data for the sake of it. Below is a breakdown of the categories of data we hold about registered players.

Identity & Registration Data

  • Full legal name (as on your CNIC or passport)
  • Date of birth — used to verify you meet the 18+ age requirement
  • Gender (optional at registration — used for personalisation only)
  • Residential address in Pakistan
  • CNIC number (collected at KYC verification stage)
  • Copy of government-issued identity document (CNIC, passport) — collected at first withdrawal

Contact Data

  • Mobile phone number (used for account access, OTP verification and — with consent — SMS marketing)
  • Email address (used for account communications, password recovery and — with consent — email marketing)

Financial Data

  • JazzCash, Easypaisa, NayaPay or SadaPay account identifiers used for deposits and withdrawals
  • Bank account details provided for IBFT transfers
  • Transaction history: deposit amounts, withdrawal amounts, dates, payment methods, reference numbers
  • Betting history: all bets placed, stakes in PKR, outcomes, settlement amounts

sp718 does not store full payment credentials. JazzCash and Easypaisa transactions are processed via their respective APIs — sp718 receives only a transaction reference and confirmation. No wallet PINs or full card numbers are transmitted to or stored on sp718 servers.

Technical & Usage Data

  • IP address and approximate geolocation at time of login
  • Device type, operating system and browser version
  • Session duration, pages visited, features used within the sp718 platform
  • Login timestamps and logout events
  • Cookies and similar tracking technologies (detailed in Section 06)
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03 How We Collect Your Data

sp718 collects your personal data through several channels, all of which are within your direct interaction with the platform:

  • Registration form: When you create a free sp718 account you provide your name, mobile number, date of birth and password. This is the primary collection point for identity data.
  • KYC verification: When you make your first withdrawal, sp718 requests a copy of your CNIC or passport to verify your identity. This is a regulatory requirement and applies to all Pakistani online gaming platforms.
  • Deposits and withdrawals: Each financial transaction generates data including the amount, method, timestamp and reference number. This is collected automatically through our payment processing systems.
  • Platform usage: As you browse and use the sp718 platform, technical data including IP address, device information and session behaviour is collected automatically through standard web server logs and analytics tools.
  • Customer support interactions: When you contact sp718 support by live chat or email, the content of those conversations is logged and associated with your account for quality assurance and dispute resolution purposes.
  • Cookies: sp718 uses cookies and similar technologies to maintain your session, remember preferences and analyse usage patterns. See Section 06 for full details and your consent options.

04 Why We Use Your Data

sp718 processes your personal data on one of four legal bases: contract performance (processing necessary to operate your account), legal obligation (processing required by law), legitimate interest (processing that serves genuine business needs without overriding your rights), or consent (where we have explicitly asked for your agreement).

Purpose Data Used Legal Basis
Account creation and management Name, email, mobile, date of birth, password Contract performance
Identity verification (KYC) CNIC copy, name, date of birth, address Legal obligation
Processing deposits and withdrawals Payment method identifiers, transaction amounts, PKR values Contract performance
Anti-money laundering (AML) compliance Transaction history, identity data, IP address Legal obligation
Fraud detection and prevention IP address, device data, betting patterns, login history Legitimate interest
Responsible gaming monitoring Betting history, session data, deposit patterns Legitimate interest / Legal obligation
Customer support Contact data, support conversation logs, account history Contract performance
Platform improvement and analytics Anonymised usage data, session behaviour, device data Legitimate interest
Marketing communications Email address, mobile number, betting preferences Consent
VIP Club and loyalty programme Betting history, deposit data, tier status Contract performance

05 Who We Share Your Data With

sp718 does not sell your personal data. We share your data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose. All third parties who process data on sp718's behalf are bound by data processing agreements that require them to protect your data to the same standard that sp718 does.

  • Payment processors: JazzCash, Easypaisa, NayaPay, SadaPay and banking partners receive the minimum data required to process your specific transaction — typically your account identifier and transaction amount. They do not receive your full account history or betting data.
  • Identity verification providers: At the KYC stage, sp718 may use a third-party identity verification service to confirm the validity of your CNIC or passport. The document is processed securely and the verification result (pass/fail) is returned to sp718 — the full document is not retained indefinitely by the verification provider.
  • Fraud prevention and AML services: Transaction data and IP information may be shared with specialist fraud detection providers to identify suspicious activity. These providers operate under strict data processing agreements and do not use your data for their own marketing purposes.
  • Game software providers: When you play a casino game on sp718, the game software provider receives your player session token and bet data to run the game. They do not receive your full identity or payment data.
  • Customer support platform: sp718 uses a third-party customer support ticketing system. Support conversations are stored within this system and are accessible to sp718 support staff only.
  • Analytics platforms: Anonymised, aggregated usage data may be shared with analytics providers to help sp718 understand how the platform is used and where improvements are needed. This data cannot be used to identify individual players.
  • Regulatory and legal authorities: sp718 will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosure where we are legally permitted to do so.

sp718 will never share your personal data with advertisers, marketing companies, or other gambling operators without your explicit consent. If you receive unsolicited communications claiming to be from sp718 but asking for payment or personal information, treat this as a phishing attempt and contact support@sp718.ws immediately.

06 Cookies & Tracking Technologies

sp718 uses cookies — small text files stored on your device — and similar technologies to make the platform function correctly, remember your preferences, and understand how players use the site so we can improve it. Below is a breakdown of the cookie categories sp718 uses, with your consent controls.

The toggles above are illustrative. Actual cookie preferences are managed through the cookie consent banner when you first visit sp718, and can be updated at any time in your account settings under Privacy Preferences.

Most mobile browsers allow you to block or clear cookies through the browser settings menu. Blocking essential cookies will prevent you from logging in to sp718. sp718 does not use fingerprinting or any tracking technology that operates without the ability for you to opt out.

07 Data Retention

sp718 retains your personal data only for as long as is necessary for the purpose for which it was collected, or for as long as we are required to retain it under applicable law. The following retention periods apply:

Data Category Retention Period Reason
Account registration data Duration of account + 5 years after closure AML / regulatory requirement
KYC documents (CNIC copy) 5 years from account closure Legal obligation under financial regulations
Transaction history (PKR deposits/withdrawals) 7 years from each transaction date Tax and AML compliance
Betting history 5 years from each bet date Dispute resolution / regulatory audit
Customer support logs 3 years from last interaction Quality assurance / dispute evidence
Marketing preferences and consent records Until consent is withdrawn + 2 years Proof of consent
Technical / session logs (IP, device) 12 months Security and fraud monitoring
Analytics data (anonymised) 26 months Platform improvement analysis

When retention periods expire, data is securely deleted or irreversibly anonymised. You may request early deletion of specific data categories subject to the legal retention obligations above — see Section 09 for your rights.

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08 How sp718 Protects Your Data

Security is not an afterthought at sp718 — it is built into every layer of how the platform handles your personal data. The following technical and organisational measures are in place:

  • SSL/TLS encryption: All data in transit between your device and sp718 servers is protected by 256-bit SSL/TLS encryption. The padlock you see in your browser when visiting sp718.ws confirms this connection is secure.
  • Data at rest encryption: Personal data stored in sp718 databases is encrypted at rest. Database access requires multi-factor authentication and is restricted to authorised personnel only.
  • Password security: Account passwords are never stored in plain text. sp718 stores a salted cryptographic hash of your password — even sp718 staff cannot read your password, only reset it through a verified process.
  • Two-factor authentication (2FA): All sp718 accounts can enable 2FA through the account settings. Staff accounts with access to player data are required to use 2FA without exception.
  • Access controls: Internal access to player data is role-based and principle-of-least-privilege. A customer support agent sees the information they need to resolve your query — not your full financial history or KYC documents unless directly relevant.
  • Security monitoring: sp718 systems are monitored continuously for unusual access patterns, login anomalies and potential data breaches. Automated alerts escalate suspicious events to the security team immediately.
  • Incident response: In the event of a data breach that is likely to result in risk to affected players, sp718 will notify impacted individuals within 72 hours of becoming aware of the breach and will take immediate steps to contain it.

No online platform can guarantee absolute security — no one can. But sp718 applies the same security standards used by regulated financial institutions in Pakistan and reviews these measures regularly. If you notice suspicious activity on your sp718 account, contact support@sp718.ws immediately.

09 Your Rights Over Your Data

As an sp718 player, you have meaningful rights over your personal data. These rights are available to you at any time and can be exercised by contacting support@sp718.ws with the subject line "Privacy Request".

Right of Access

Request a copy of all personal data sp718 holds about you, free of charge. We will provide this within 30 days in a readable format.

Right to Rectification

If any of your personal data held by sp718 is inaccurate or incomplete, you can request a correction at any time through your account settings or via support.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements. We will confirm which data can be deleted and when.

Right to Restrict Processing

In certain circumstances you can ask sp718 to pause processing of your data — for example while you dispute its accuracy — without requesting full deletion.

Right to Portability

Request your personal data in a structured, machine-readable format (CSV or JSON) so you can transfer it to another service if you choose.

Right to Object

Object to sp718 processing your data for direct marketing at any time. Once you object to marketing processing, we stop immediately — no waiting period.

sp718 responds to all data rights requests within 30 days. If a request is complex or numerous, we may extend this to 60 days with prior notice. We will never charge you for exercising your data rights. Requests that are manifestly unfounded or excessive may be refused with written explanation.

10 Children's Privacy

The sp718 platform is strictly for adults aged 18 and over. sp718 does not knowingly collect, process or retain personal data from anyone under the age of 18. Age is collected at registration and verified at first withdrawal using government-issued identification.

If sp718 becomes aware that personal data has been collected from a user who is under 18, the account will be closed immediately, any funds will be returned to the payment source, and all personal data associated with the account will be deleted within 30 days of discovery, except where retention is required for legal reasons relating to the underage access incident itself.

If you believe an under-18 person may have registered on sp718, please contact support@sp718.ws immediately with as much detail as possible. sp718 treats reports of potential underage access as a highest-priority issue.

11 Marketing Communications & Preferences

sp718 will only send you promotional and marketing communications if you have provided explicit consent to receive them. Consent is requested separately for email and SMS communications during the registration process and can be updated at any time.

When you do opt in to sp718 marketing communications, you may receive information about:

  • Welcome bonuses and first-deposit offers
  • Weekly and seasonal promotions — especially around PSL and major cricket tournaments
  • New game releases and platform feature announcements
  • VIP Club tier upgrades and loyalty rewards
  • Responsible gaming reminders and account activity summaries

To unsubscribe from marketing communications, you can: click the unsubscribe link in any sp718 marketing email; reply STOP to any sp718 SMS; or update your communication preferences in your account settings under "Notifications". Unsubscribe requests take effect within 24 hours. Unsubscribing from marketing does not affect transactional communications — sp718 will still contact you about account security, deposit confirmations, withdrawal confirmations and important platform updates regardless of your marketing preferences.

12 Updates to This Privacy Policy

sp718 reviews this Privacy Policy regularly and updates it when our data practices change, when we add new services, or when legal requirements require it. The "Last Updated" date at the top of this page shows when the most recent change was made.

When we make material changes to this Privacy Policy — changes that meaningfully affect how your data is used or your rights over it — sp718 will notify registered players by email to the address associated with their account at least 7 days before the changes take effect. For minor or administrative changes (correcting a typo, clarifying existing practice without changing substance), we may update the policy without advance notice.

Continued use of the sp718 platform after the effective date of any Privacy Policy update constitutes acceptance of the updated policy. If you do not accept the changes, you may close your account and request deletion of your data before the effective date. sp718 will process such requests on priority.

We recommend bookmarking this page at sp718.ws/privacy-policy and checking it periodically if you want to stay up to date on how your data is handled. The full version history of this Privacy Policy is available on request from support@sp718.ws.

13 Contact Us About Privacy

If you have any questions, concerns or requests relating to your personal data and how sp718 handles it, please get in touch through any of the following channels:

  • Email: support@sp718.ws — use the subject line "Privacy Request" for fastest routing
  • Live Chat: Available 24/7 on the sp718 website — ask to be connected to the privacy or data team
  • Response time: All privacy-related queries receive a substantive response within 5 business days. Data rights requests (access, erasure, portability) are completed within 30 days.

For guidance on managing your betting activity, responsible gaming tools, and self-exclusion options, please visit the sp718 Responsible Gaming page. For the full rules and conditions governing your sp718 account, refer to the Terms and Conditions.

By using the sp718 platform you confirm that you have read and understood this Privacy Policy and agree to the collection and processing of your personal data as described. Thank you for trusting sp718 with your personal information — we take that trust seriously and work hard to deserve it.

Your Data Is Safe at sp718 — Join Today

Register free, enjoy cricket betting and live casino in PKR, and know that your personal data is protected by the same standards used by Pakistan's leading financial institutions.